Jamier M.
Program Graduate
Testimonial: “This course helped me build trust and teamwork... It changed the way I work with my team and approach situations. Steve's genuine care made a huge difference. I've gained confidence in my leadership skills.”
How do you build a high-performing team with psychological safety?
Building a high-performing team with psychological safety requires establishing trust through open communication, encouraging diverse perspectives, and creating environments where team members feel safe to take risks. Leaders must model vulnerability, address team dynamics proactively, and foster collaboration while developing collective emotional intelligence for optimal team performance.
I guide teams through structured processes that transform their dynamics from the inside out. We focus on creating genuine connections and establishing norms that encourage authentic dialogue and shared accountability.
Based in Cleveland, Ohio· In-person or virtual nationwide
Is This For You?
Leadership teams with trust gaps
Teams avoiding hard conversations
Groups where meetings feel unproductive
Organizations wanting breakthrough results
What Actually Changes
I'm not interested in feel-good exercises that fade by Monday. Here's what teams actually get from our work together.
Cut Through the Politics
Get the real conversations out in the open. I create space where people can actually say what they think without fear of backlash.
Build Real Trust
Not trust-fall trust—real trust. The kind where people admit mistakes, ask for help, and have each other's backs when it matters.
Stop the Meeting Madness
Teams that work well together need fewer meetings. We'll streamline how you communicate and make decisions.
Clear Accountability
Everyone knows who owns what and actually follows through. No more balls getting dropped or fingers getting pointed.
Navigate Conflict Productively
Disagreement isn't the problem—avoiding it is. Your team will learn to hash things out without damaging relationships.
Results That Stick
This isn't a one-time workshop high. We build habits and systems that keep working long after our engagement ends.
How Team Coaching Works
Every team is different, but here's the general approach. First, I get to know your team—what's working, what's not, and what you're trying to accomplish. Then we roll up our sleeves and get to work.
1
Diagnosis
Individual conversations and assessment to understand the real dynamics
2
Facilitated Sessions
Regular team sessions where we tackle actual issues together
3
Practice & Support
Between sessions, you apply what we discuss—I'm available when you get stuck
4
Measure Progress
We track real outcomes, not just satisfaction scores
Frameworks I Use
I draw from proven models, but I don't force teams into a one-size-fits-all program.
- Patrick Lencioni's Five Dysfunctions of a Team
- Tuckman's Stages of Team Development
- Hogan Team Assessment (I'm certified)
- CliftonStrengths for team dynamics
- DISC for communication styles
Team Coaching Packages
Different teams need different levels of support. Here are the options—we can also customize if none of these quite fit.
Team Jumpstart
4 sessionsover 2 months
For teams that need a reset. We'll diagnose what's getting in your way and build a clear path forward.
- Team assessment & diagnosis
- Core issues identified
- 4 facilitated team sessions
- Action plan for continued growth
- Follow-up resources
Ideal for: Teams facing a specific challenge or starting fresh
MOST POPULAR
Team Transformation
8 sessionsover 4 months
The full experience. Deep work on trust, communication, and how you operate as a unit.
- Everything in Jumpstart, plus:
- Individual stakeholder conversations
- Hogan Team Assessment
- 8 facilitated sessions
- Between-session support
- Leadership coaching integration
Ideal for: Teams ready for meaningful change
Team Excellence
12 sessionsover 6 months
For teams that want to go from good to exceptional. Sustained coaching with embedded support.
- Everything in Transformation, plus:
- 12 sessions with flexibility
- Quarterly off-site facilitation option
- 1:1 coaching for team leader
- Ongoing consultation access
- Team health check-ins
Ideal for: Executive teams, high-stakes environments
Not sure which package fits? Let's talk. We'll figure out what works best together.
Teams I Work With
Executive Leadership Teams
C-suite and senior leadership
Department Teams
Sales, ops, product, marketing
Project Teams
Cross-functional initiatives
New Teams
Post-merger, reorg, or startup
Based in Cleveland, Ohio. Available in-person throughout Northeast Ohio or virtually nationwide.
What Leaders Are Saying
Real results from team coaching engagements
Frequently Asked Questions
What is team coaching?
Team coaching is an ongoing process where a coach works with your leadership team over several months to build trust, improve communication, and create real accountability. Unlike one-time team building events (think ropes courses), team coaching addresses the actual issues your team faces—and creates lasting change because you're building new habits together.
What's the difference between team coaching and team building?
Team building is typically a one-time event—think ropes courses or escape rooms. Team coaching is different. It's an ongoing process where I work with your team over several months to address real issues: trust gaps, communication breakdowns, unclear accountability. We tackle actual challenges you're facing, not hypothetical exercises. The changes stick because we're building new habits together.
Do you offer virtual team coaching?
Yes, and honestly it works better than most people expect. I've coached teams spread across multiple offices and time zones with great results. Virtual sessions actually have some advantages—easier scheduling, no travel logistics, and people often open up more from their own space. That said, I'm based in Cleveland and happy to come on-site for Northeast Ohio teams or travel for intensive workshops.
How do I know if my team needs coaching?
A few signs: meetings feel like a waste of time, the same issues keep resurfacing, people avoid difficult conversations, or there's visible tension that everyone pretends doesn't exist. If you're thinking 'we could be so much better,' that's usually enough. I offer a free discovery call where we can talk through what you're seeing and whether coaching makes sense.
What frameworks do you use for team coaching?
I draw from several proven models depending on what your team needs. Patrick Lencioni's Five Dysfunctions of a Team is my go-to for trust and accountability issues. For teams going through transitions, Tuckman's Stages helps normalize the messy middle. I'm Hogan certified, so I often use their assessments to surface blind spots. But honestly, the framework matters less than doing the real work together.
How long does team coaching take?
Real change doesn't happen in a weekend. Most of my team coaching engagements run 3-6 months, meeting every two to four weeks. That gives time for people to practice new behaviors between sessions and for real patterns to shift. I offer different packages—some teams want a jumpstart over a few sessions, others commit to a longer transformation. We'll figure out what fits together.
Let's See What's Possible
Based in Cleveland · Serving teams nationwide
A 30-minute conversation costs you nothing and might change how you think about your team. Worst case, you get some free perspective from someone who's seen a lot.
Free 30-min call · No obligation
Inspiring Quote: “A team is not a group of people who work together. A team is a group of people who trust each other. When you create psychological safety, you unlock collective genius.”
High-Performing Team Essentials
- Psychological safety is the foundation—team members must feel safe to take risks
- Clear roles and shared accountability prevent conflict and confusion
- Regular feedback loops build trust and continuous improvement
- Emotional intelligence across the team multiplies collaboration
- Celebrate wins together to reinforce team identity and motivation